Effective Date: 01/26/2026
Axis Fitness LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or register for our personal training services.
Information We Collect
When you use our website or complete a registration form, we may collect the following information:
- Name
- Email address
- Phone number
- Driver’s license details
- SMS opt-in preferences (if applicable)
Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website.
Cookies are small data files stored on your device that help us:
- Understand website traffic and usage patterns
- Improve website performance and functionality
- Remember user preferences
- Analyze marketing effectiveness
We may use third-party analytics tools (such as Google Analytics or similar services) that collect non-personal information about website usage, including IP address, browser type, device type, and pages visited.
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of the website.
How We Use Your Information
We use your information only to:
- Contact you about personal training services
- Respond to inquiries or requests
- Send scheduling information and service updates
- Send SMS communications (if you opt in)
SMS Consent & Data Collection
When you provide your phone number and opt in to receive SMS communications from Axis Fitness, we collect your mobile phone number and any related messaging data necessary to deliver text messages.
Your SMS opt-in consent is not shared with third parties or affiliates.
We use your mobile number to send you:
- Appointment reminders
- Training session confirmations
- Schedule updates
- Customer support messages
Message frequency may vary.
How We Obtain Consent
We only send SMS messages to individuals who have explicitly opted in through:
- Website forms
- Client intake or registration forms
- Membership sign-up forms
- Verbal consent followed by confirmation
By opting in, you agree to receive recurring automated promotional and informational text messages from Axis Fitness LLC.
Consent to receive SMS messages is not a condition of purchase.
Opt-Out Instructions
You may opt out at any time by replying:
STOP to cancel
HELP for assistance
After texting STOP, you will receive a final confirmation message. No further messages will be sent unless you opt in again.
You may also contact us at:
[email protected]
+1 818-600-7830
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan. AXIS Fitness is not responsible for any charges imposed by your carrier.
Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages.
Data Protection
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third-party service providers solely for business operations such as:
- Payment processing
- SMS delivery platforms
- Scheduling software
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Age Restriction
Our services, including SMS communications, are intended for individuals 18 years of age or older.
Your Rights
You may request to review, update, or delete your personal information at any time by contacting us directly at the information below.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
[email protected]
+1 818-600-7830
Non-sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.